FAQ

Q. Why should I choose you to clean my Home?

A. Quality and trust. The service we provide everyday is based on years of experience. Our customer's requirements dictate the way we run our business.

Q. How long will my carpets take to dry?

A. Drying times depend on a number of variables.

For an average carpet with medium soiling you could expect your carpet to be dry within a few hours but will depend if the carpet is wool or synthetic
On the day we clean your carpet, we will advise you on dry times and the best ways to help the carpet dry quicker.

Q. Do you charge per hour or per job?

A. We do not charge by the hour.

Before we do anything we give you a fixed price.
Some of our customers like a price on the phone some like us to visit them and to give them a quote in person at their home or business.

Q. What are your working hours?

A. 8:30am until 5pm. Mon-Sat

We will go out of our way to meet your requirements and work nights or weekends if you require.

Q. Will I have to move my furniture out for carpet cleaning?

A. No. Normally we move sofas etc to one side of the room and clean half a room at a time. All we ask is if you can move small items before we clean, small tables etc. Any expensive items that could fall will obviously help us as well.

If in doubt, please ring us to discuss your situation.

Q. Are you fully trained?

A. Yes.

We take cleaning very seriously and take courses annually, this keeps us up to date with the latest methods and cleaning standards that you would expect. We also attend many cleaning shows throughout England to research new cleaning methods and techniques.

Certificates can be produced on request.

151 Carr Lane - Chorley - Lancashire - 01257 263797

© Chorley Carpet Care 2009 -- useful links